RateHawk targets travel agents in Asia
RateHawk, a web-based system for reserving inns, air tickets, and transfers for travel professionals, has established its first Asian headquarters in Singapore. With the formidable objective of focusing on travel agents in the quickly rising area, RateHawk is offering native travel professionals with a sophisticated reserving instrument tailor-made to the native markets. The launch of this hub and authorized entity in Singapore will place RateHawk as a key trade participant, actively serving travel agents all through the area.
Following the profitable efficiency in Europe and the Middle East, RateHawk is now focusing on the Asian area with a localized platform and enterprise operations. Local travel agents, operators, travel administration corporations (TMCs), and different trade professionals may have entry to a full vary of travel providers on RateHawk’s platform: reserving greater than 2.5 million lodging worldwide, flights from over 400 airways, and transfers in 150 nations. The platform is localized in Thai, Chinese, and Korean. In addition, RateHawk presents devoted language assist strains in Thai and Korean, obtainable inside enterprise hours, in addition to a 24/7 multi-language assist line to make sure high-quality buyer care.
The institution of the Singaporean authorized entity will facilitate fee transactions, avoiding further prices because of change charges. Travel professionals will profit from making funds in a number of native currencies, together with Singapore Dollar (SGD), Thai Baht (THB), and Malaysian Ringgit (MYR).
Felix Shpilman, CEO of Emerging Travel Group, commented: “The preliminary market evaluation revealed a strong demand among travel industry players for a user-friendly, comprehensive B2B platform offering a full range of services at competitive terms, powered by advanced technology and high-quality support. Our early operations in the region have demonstrated the product-market fit of RateHawk in Asia. Therefore, we are now ready to elevate our operations and establish a robust presence in the region. We expect that our new legal entity in Singapore will significantly enhance the user experience for partners in Singapore, Thailand, and Malaysia. For us, launching this hub means laying the foundation to become the leading preferred B2B booking platform in Asia. We will continue to further localize the product and ensure full coverage of the entire region”.
RateHawk is getting into the area with a devoted business workforce of over 30 folks – enterprise improvement and gross sales managers – overseeing South-East, South, and East Asia. Each registered accomplice is assigned with an account supervisor whose position is to assist the accomplice onboard the system, customise contract settings, and help with monetary issues. Given the potential of the B2B travel sector in Asia, the corporate plans to additional develop the workforce to make sure assist for travel companies in all elements of the continent.
Jennifer Chua, Head of Business Development South-East Asia, commented: “RateHawk is completely positioned to fulfill the wants of travel companies and operators of all sizes, together with collaborations by API and tech platforms. Our in depth 2.5 million robust lodging provide spans over 220 nations, with notably robust protection in Europe, the Americas, and the Middle East, that are in excessive demand amongst native travel professionals.
“Our plan for 2024 is to further strengthen the team and scale the business in Asia by increasing the reach locally. RateHawk will be present at several major regional travel fairs, including ITB Asia later this year, where we will showcase our advanced solutions tailored for the local market”.
Launched in 2016, RateHawk employs over 500 professionals in business roles globally and has places of work in London, Berlin, Milan, Lisbon, Warsaw, Dubai, Limassol, and Wilmington. The variety of RateHawk companions exceeds 70,000 travel professionals worldwide. RateHawk presents an online platform and a cellular app enabling companions to deal with enterprise remotely.
RateHawk is a part of the UAE-based Emerging Travel Group, a world travel firm that operates travel manufacturers for particular person vacationers (ZenHotels), B2B travel professionals (RateHawk), and company prospects (Roundtrip) in over 190 supply markets. In 2023, Emerging Travel Group achieved a gross transaction worth of $2.6 billion.